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Purchases
Pending and Sales History
Once payment has been
received and the order despatched the next step is to Complete
the order. This is carried out in Purchases Pending which you can
link to from My26pigs.
Completing the order
removes the sold items from the 26pigs database and also activates the
Grading process, so that when the Buyer next visits 26pigs,
they will be asked to grade the buying experience. The comments given
will then become part of your Sellers Details so that other buyers
can view them when deciding whether or not to purchase from you.
This is the order
from the example we have been using above. All orders from the current
month are shown on the Purchases Pending page. As you can see this
order has not yet been processed due to it's 'Pending' status.
The Delete
function is only to be used when the order has been duplicated (i.e. the
Buyer has double-clicked the Submit button when placing
an order). This is because all ordered items must be processed
in some way otherwise the 'Deleted' items will stay 'Pending' and will
not be able to be purchased by another buyer. More on this below.
| Order# |
Buyer
ID |
Amount |
Status |
Date |
Remove |
| 1216 |
JoeBloggs |
14.00 |
Pending |
22/01/2002 |
Delete |
By clicking on the
'Order#' you can view and process the order. Our example 'Order Details'
page will look like this:
| 26pigs
> Order 1216 > Joe Bloggs (JoeBloggs) > 22/01/2002 |
| This order is currently pending. |
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By finalising this order
you are activating 3 features. The grading link in the Buyers My26pigs
will be shown so that you can get your grading (which will help
you to increase your sales). All items that you remove from here
will also be removed from the Store and the Buyers Basket. The items
that have been sold will be added to your monthly invoice.
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As you can see there
are 4 options open to you to process this order.
- Purchase Completed
Remove All Sold Items: - All items have been sold so you want to delete
them from the database.
- Remove All Selected
Items: - The Buyer has changed their mind and only wants 4 of the 5
items so remove from the database the selected items.
- Put Back Selected
Un-Sold Items: - With the Buyer changing their mind we need to remove
the 'Pending' tag on the un-sold item so that it is available for someone
else to purchase it.
- Cancel Order: -
The Buyer did not get in touch or send payment within the allotted time
frame so we need to remove the Pending tags from all the items and close
the order.
Depending on how you
closed the order, the Status in the Purchases Pending list
will have now changed from 'Pending' to either 'Completed' or 'Cancelled'.
Remember a 'Cancelled'
order will remove all 'Pending' tags where as a 'Deleted' order is only
to be used when an order has been duplicated as this will not remove
'Pending' tags.
At the bottom of the
purchases pending page you will find your Sales History. By clicking
on a month you will be able to view all your previous orders for that
month.
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and items sold on 26pigs by these shops will be guaranteed by us, so long
as the items have been purchased through the proper 
attached to their Pigs ID where ever it appears on the site.
